Do you have Medicaid?

Medicaid offers free transportation services to and from medical visits. To schedule a ride through Medicaid, you will need: 
 Your Medicaid number
 Your address and phone number
 Date and time of your provider visit
 Name, address, and phone number of your HealthNet health center

If you are not sure what type of Medicaid you have, please call the phone number on your card. 

1. Traditional Medicaid: You must call before 4 pm at least 24 hours before your visit.

  • 3 C's Transportation: 317-370-4011
  • 4K: 317-767-9892
  • American: 317-833-8778 (offers wheelchair transportation)
  • Citizen's: 317-626-3113
  • Compassionate: 317-921-1076
  • Foster: 317-966-7287 (offers wheelchair transportation)
  • H&R: 317-724-2439
  • L.U.G.: 317-241-1402 
  • Midwest Medical: 317-652-7101 (offers wheelchair transportation)
  • Personal Touch: 317-319-0993 (offers wheelchair transportation)
  • Safe Care: 317-748-8189
  • Tender Hands: 317-418-9595
  • Yellow Cab: 317-487-1430

For more options, call the Indiana Family Helpline at 1-844-624-6667.

2. MDWise Patients
Call 317-630-2831 (8 AM - 8 PM) at least 48 hours (2 business days) before your visit.

3. MHS Patients
Call 800-508-7230 (8 AM - 8 PM) at least 72 hours (3 business days) before your visit. MHS will allow you to schedule up to 45 days in advance.

4. CareSource Patients
Call 800-508-7230 (8 AM - 8 PM) at least 48 hours (2 business days) before your visit. 

5. Anthem Patients
Call 844-772-6632 (8 AM - 8 PM) least 48 hours (2 business days) before your visit. Anthem will allow you to schedule up to 30 days in advance.

**For wheelchair transportation, you must call at least 1 week before your visit.**

Do you have a State Healthy Indiana Plan (HIP)

The HIP State Plans (Basic and Plus) have free transportation to and from medical visits. If you have a HIP Plan, but not a HIP State Plan, you do not have the free transportation option. If you are not sure if you have a HIP State Plan, please call the number on your card. To schedule a ride, you will need: 
 Your HIP ID number or Social Security Number
 Your address and phone number
 Date and time of your provider visit
 Name, address, and phone number of your HealthNet health center
 Total number of passengers

1. MDWise Patients
Call 317-630-2831 (8 AM - 8 PM) at least 48 hours (2 business days) before your visit.

2. MHS Patients
Call 800-508-7230 (8 AM - 8 PM) at least 72 hours (3 business days) before your visit. MHS will allow you to schedule up to 45 days in advance.

3. CareSource Patients
Call 800-508-7230 (8 AM - 8 PM) at least 48 hours (2 business days) before your visit. 

4. Anthem Patients
Call 844-772-6632 (8 AM - 8 PM) least 48 hours (2 business days) before your visit. Anthem will allow you to schedule up to 30 days in advance.
 

Are you 60 years or older?

You can use CICOA - Way2Go Transportation Program 


IndyGo Bus Routes: 317-635-3344

Click here for a map to the bus lines.

  • Use IndyGo routes 12 & 13 to access Barrington Health & Dental Center
  • Use IndyGo routes 25 & 28 to access Care Center at the Tower
  • Use IndyGo routes 5 & 26 to access Martindale-Brightwood Health Center
  • Use IndyGo routes 4, 5, & 26 to access Northeast Health Center
  • Use IndyGo route 6 to access Northwest Health Center
  • Use IndyGo routes 25, 28 & 34 to access Pediatric Adolescent Care Center
  • Use IndyGo routes 10, 11 & 26 to access People’s Health & Dental Center
  • Use IndyGo routes 12, 14, & 22 to access Southeast Health & Dental Center
  • Use IndyGo route 24 to access Southwest Health & Dental Center
  • Use IndyGo route 10 to access West Health Center

 

Other Options

IndyGo Open Door

For other options, please contact the Social Worker at your health center by calling 317-957-2070 and select option 4. Our Patient Access Specialists will connect you to one of our Social Workers.